State Farm® Insurance Agent Chuck Tourangeau

"Jimmy and I spent the afternoon with Jennifer and McKenna. They were both very professional and spent as much time with us answering our questions. We would highly recommend speaking with them about your insurance needs."

"Have been insured with them for over 20 years and they have always been super helpful and very understanding!"

"This office actually called the POLICE on me because I called 5+ times and left voicemails because they kept saying my account was past due when I had actually paid it and had receipt of payment!!!"

"Terrible, just terrible. They discriminate. They are absolutely terrible. They will never figure out the proper total for what you should pay monthly. They will try to get you to pay more than you are supposed to. They will lose your payments. Literally the worst place to go for insurance."

"Theresa at State Farm is a liar. She gives once price for insurance then continues to change it like literally every day. She’s unprofessional and rude. She actually made fun of me for having autism. Her assistant Jen is just as incompetent and rude. I would never work with them again. Honestly, you’re welcome for the warning. RUN FROM THERESA AND JEN AT STATE FARM!!"

"My family and I love this State Farm always helping us with homeowners auto and everything from A to Z Teresa is awesome. And the most helpful I recommend this agency to everyone they are always a joy to talk to we are very happy for 30 years same insurance I would never even think about changing"

"Great rates and great service. Highly recommend."

"Chuck and his team have been our Agents for nearly 30 years now. Every single interaction that I've had with them has been phenomenal. Fantastic customer service, prompt action, and just genuinely nice people."

"This agency is the real deal. They have your best interest at heart and spend the time to explain things in easy to understand ways. Jennifer is my very favorite to talk with."

"We have been with the Chuck Tourangeau agency for many, many years. Always great service! The staff is very knowledgeable. Recently, Theresa Kolb helped me navigate through my "parked car got hit" situation and claim. So grateful for her guidance and support. If you're shopping around for insurance, you should end your search right here! Thanks State Farm!"

"We have been with Chuck’s office for over 30 years now and have never had a complaint. The service has always been fantastic! We have been dealing mostly with Theresa the last several years and she is awesome! Thank you to you and all your crew. You couldn’t ask for a better staff that always puts the customer first!"

"We’ve had State Farm through Chuck Tourangeau for 25+ years which speaks for itself. Over the years we’ve had the usual claims like a broken windshield or fender bender & admittedly a late payment here and there. The office staff have always been kind, nonjudgmental, & very helpful. I want to give a special mention to Theresa Kolb who has truly gone above & beyond for our family. I have thrown some complicated scenarios at her in hopes of managing our account that consists of homeowners, multiple cars, trucks, RV, & travel trailers. Theresa never flinched. She’s been willing to run the numbers forward & back until she finds the best coverage at the lowest price for us. Theresa has even started working with our 4 kids as they’ve each separated from the family policy. She’s been knowledgeable & patient as these young adults learn about insurance. The pivotal moment with Chuck Tourangeau’s State Farm was 12-15 years ago when we were involved in an accident. Fortunately we were all safe, but seeing our full size van & camper on its side was awful. Theresa made us feel calm & protected as she guided us through the claim process. State Farm covered both vehicles completely. We didn’t walk away feeling short changed. Rather, we moved forward with the peace of mind that State Farm truly had our back. We are customers for life!"

"Been with this agency for decades. No smoke and mirror tricks, very transparent. Theresa M Kolb always makes me feel like I’m doing business with a family member! ⭐️⭐️⭐️⭐️⭐️"

"Jennifer is wonderful! Couldn't be happier :-)"

"Chuck, Theresa, and the team have had my back for over 20 years.. if they weren’t the best, I wouldn’t support l. Hats off to the whole team👊🏽"

"they are grate people🙏, they help me every time,they are the best🤗"

"Theresa was great helping me with a recent accident claim as well as facilitating recovery of the mini tort amount for my deductible from the other driver. Great communication and follow through."

"I can't say enough good things about Jen Williams and the team at State Farm on Schoenherr Rd. Jen is incredibly helpful, empathetic, and truly listens to her clients' needs. Every interaction with her and the entire office has been a pleasure. They are all so supportive and kind, making sure I feel well taken care of every step of the way. The policies they offer are excellent, and I always know I’m in good hands. Highly recommend Jen and her team for anyone looking for outstanding service and reliable coverage!"

"My experience with this specific State Farm location has been great. Whenever I call in, I am welcomed and feel like a valued customer. Jen W specifically always makes sure to that I am taken care of and assists with any changes needed. Thank you again and I highly recommend this agency."

"We have been doing business with Theresa for more than 25 years. She is so professional, very knowledgeable, kind hearted , quick to respond, and goes above & beyond to help you. She is definitely the best and our go to person. You will never regret using this State Farm agency!"

"Great service. Very attentive."

"The staff here is always extremely friendly and helpful. Rare to find a family-owned business with long-tenured employees who are extremely knowledgeable and truly care and love helping their customers get the best coverage and save money. State Farm always provides me the best coverage and service for all my cars, motorcycle, home and more. 👍"

"Been with Chuck for 34+ years. No need to go anywhere else. Theresa thank you again for your assistance today!"

"Theresa was absolutely awesome to work with. She was very thorough and quick to answer any questions i had. Thank you!"

"My family has been going to this office for 30plus yrs. I’ve been since I was a teenager now it’s been 17 yrs. This office is amazing. Everyone is very knowledgeable and always willing to help or to answer questions. Theresa is my go to person. She knows ALL. I highly recommend switching to this office."